My Account | Midco Account & Billing Support (2024)

Google Chrome

1. Select the pop-up blocked icon in the address bar.
2. Choose Always allow pop-ups from www.midco.com.
3. Click Done.

OR

1. Select the Chrome menu on the browser toolbar.
2. Choose Settings and then Show advanced settings.
3. In the Privacy and Security section, click Content settings.
4. In the Pop-ups section, select Allow all sites to show pop-ups.

Mozilla Firefox

1. On the browser toolbar, select the Firefox menu.
2. Choose Options and then Privacy & Security.
3. In the Permissions section, uncheck Block pop-up windows.

Safari (Windows & Apple)

1. Open Preferences, and click Security.
2. Uncheck Block pop-up windows.

Internet Explorer 7, 8, 9, 10, 11

1. Choose Tools, Internet Options and then Privacy.
2. Uncheck Turn Off Pop-up Blocker.

Microsoft Edge

When you’re trying to open a window launching as a pop-up, select Always Allow on the notification at the bottom of your screen.

Tech Requirements

You can access My Account from any computer with an internet connection and a web browser that supports 128 bit encryption.

• My Account online is optimized for the three most recent versions of the following browsers: Google Chrome, Internet Explorer and Mozilla Firefox.
• For system requirements for the My Account app, view the app description in your preferred app store.

Online Security

On Midco.com, we’ve implemented several security methods to protect your data when performing transactions or making account updates with Midco. This functionality applies to My Account and Shop functions.

• A unique User ID and password only you know – as long as you don’t share your login with anyone else
• Secure Socket Layers (SSL) to ensure your internet connection and information are secure from outside inspection
• 128-bit encryption makes your information unreadable as it passes over the internet
• Automatic sign out if you’ve been inactive for more than 20 minutes

When enrolling in online accounts, making payments and shopping online, we strongly encourage you to use a private computer on a password-protected internet connection. Using public computers (such as schools and libraries) – or using your own computer or device while on public Wi-Fi – increases the risk of your information being compromised.