Register Your Samsung Product: Faster Support & Benefits | Samsung US (2024)

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  • Products

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    Select your product

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    Enter code

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    Registration complete

Start registration

Select your product

    What is your carrier type?

    Carrier is a wireless service provider and wifi is a product without a carrier

      Enter your IMEI number

      IMEI number

      IMEI number is a 15 digit code.

      Find your IMEI number

      Let’s chat

      Let us guide you through your registration.

      Chat now

      Register

      Register Your Samsung Product: Faster Support & Benefits | Samsung US (4)Register Your Samsung Product: Faster Support & Benefits | Samsung US (5)

      Find your IMEI number

      1. Swipe down from the top of your phone and tap the settings icon
      2. Scroll down and find About phone
      3. Tap About phone
      4. Locate your IMEI number

      Check alternative ways

      Enter your serial number

      Serial number

      Your serial number is a 11 digit code.

      Find your Serial number

      Let’s chat

      Let us guide you through your registration.

      Chat now

      Continue

      Confirm your information

      What's your model code

      Let’s chat

      Let us guide you through your registration.

      Chat now

      Your serial number

      Serial number

      Complete registrationGo to My Products

      Confirm your information

      Model code:

      Enter the last digit of your serial number

      Serial number

      Complete registrationGo to My Products

      Opt in for Care Text Messaging

      Care Text messaging updates

      Receive personalized Care messages about your product that include how to get themost out of your product, warranty updates, service information, and more.

      Mobile phone number*

      -

      -

      *By submitting your phone number, you agree to receive automated text messages about your product. Consent is not a condition of any purchase. Reply HELP for help and End Journey to cancel. Message frequency varies. Messaging and data rates may apply. View Terms & Privacy

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      Alternate ways to find your IMEI number

      • Dial *#06# on the phone

      The device information will display the IMEI number.

      • Back of your device

      ° You can locate the IMEI number on the back of your device.

      ° If your device has a removable battery, remove the battery to uncover the IMEI number.

      • Purchase receipt

      Check your purchase receipt or contract for the IMEI number.

      • Your carrier’s website

      Your account details may post the IMEI and serial number.

      Close

      Your product is registered

      Register Your Samsung Product: Faster Support & Benefits | Samsung US (6)Register Your Samsung Product: Faster Support & Benefits | Samsung US (7)

      Keep track of your purchases, get confirmation of ownership and enjoy the benefits of registering your products.

      Register another productGo to My Product

      Register Your Samsung Product: Faster Support & Benefits | Samsung US (8)Register Your Samsung Product: Faster Support & Benefits | Samsung US (9)

      Samsung Care+

      When the unexpected happens, rest easy with Samsung Care+

      Learn More

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      Service & Support

      Diagnose, troubleshoot issues, faster and accurately.

      Request service

      Register Your Samsung Product: Faster Support & Benefits | Samsung US (12)Register Your Samsung Product: Faster Support & Benefits | Samsung US (13)

      User manual

      Get to know your product and read latest owner's manual

      Download PDF

      Register Your Samsung Product: Faster Support & Benefits | Samsung US (14)Register Your Samsung Product: Faster Support & Benefits | Samsung US (15)

      Warranty

      Track warranty status and extensions conveniently.

      Check warranty

      Validate warranty

      Please provide a photo of your receipt and the approximate date of purchase for review.

      Date of Delivery

      (Enter date of purchase if delivery date is not available)

      Month

      Month

      • January
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      • June
      • July
      • August
      • September
      • October
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      • December

      Date

      Day

        Year

        Year

          Attach Proof of delivery/Proof of purchase

          Upload Image

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          Photo only, 5MB max; JPEG, GIF or PNG.

          Submit

          Valid Proof of delivery/Proof of purchase required

          • Photo 5MB max; JPEG, GIF or PNG format only, must not be in an editable format (ie word/excel/html)
          • Must include the place of purchase on company receipt, including the retailer’s name, address, phone number or store number.
          • Must include the date of purchase.
          • Must identify the Samsung product purchased.
          • Must include itemized pricing.
          • Must confirm paid total; non-online purchases must include the payment method.
          • The following are non-valid proofs of purchase, and as such, cannot update the date of purchase: credit/debit card statements, sales quotes or estimates, private purchases (item purchased from another customer or sold through a bidding site/used products), units sold As Is, or units refurbished through any vendor outside of Samsung.

          Registration tips

          Register Your Samsung Product: Faster Support & Benefits | Samsung US (17) Register Your Samsung Product: Faster Support & Benefits | Samsung US (18)

          Products purchased outside of the United States will not register.

          Register Your Samsung Product: Faster Support & Benefits | Samsung US (19) Register Your Samsung Product: Faster Support & Benefits | Samsung US (20)

          Let us help you locate your IMEI number.

          Find IMEI, S/N, Model #

          Register Your Samsung Product: Faster Support & Benefits | Samsung US (21) Register Your Samsung Product: Faster Support & Benefits | Samsung US (22)

          The letter “O” can look like the number zero “0” or the letter “S” can look like the number five “5.” Take a closer look.

          Register Your Samsung Product: Faster Support & Benefits | Samsung US (23) Register Your Samsung Product: Faster Support & Benefits | Samsung US (24)

          Your product may already be registered. Please visit My Products to verify registration.

          My Products

          FAQ

          How can I find the IMEI/Serial number for my product?

          We have prepared guides for your product, so simply click on the "Find your IMEI number" or "Find your serial number" button when prompted.

          Where can I find my registered products?

          Your list of registered products will be accessible on .

          How can I use a QR code to register?

          Scan the QR code using the camera app on your Samsung device and follow the prompted instructions for registration.

          How do I validate my warranty?

          If you believe there is an error in your warranty expiration date, find your registered device onand selectView Product Details.Click the info icon ⓘ next to the warranty information and follow the on-screen instructions to validate your warranty.

          How do I register my SmartTag or accessories?

          Unfortunately, SmartTag and accessories cannot be registered online. For support regarding these products, kindly contact our dedicated customer support at 1-800-SAMSUNG.

          How can I register using SmartThings app?

          When you connect your Samsung smart home appliances toSmartThings app, they will be automatically registered.

          Why is my product already registered?

          If you've made a purchase on Samsung.com or connected your product to SmartThings, it will be automatically registered to the Samsung account that was used. To review your registered devices, please visit .

          Why does my serial number appear to be invalid?

          To register for specific products, you must provide the model code along with your serial number. If you need assistance, click on "Find your model code."

          Dispute Warranty request has been already submitted, please check My Page for more details.

          Go to My Page

          How to find model code

          • Category
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          We're here for you

          Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.

          Get support

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          Contact us

          We're here for you.

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          Call or Text Us Give us a call

          How can we help you?

          1-800-SAMSUNG 1-800-SAMSUNG

          1-800-726-7864 1-800-726-7864

          • Mobile 8 AM - 12 AM EST 7 days a week

          • Home Electronics & Appliance 8 AM - 12 AM EST 7 days a week

          • IT/Computing 8 AM - 12 AM EST 7 days a week

          • Text Support 24 hours a day 7 days a week

          Samsung Account required for network-based smart services, including streaming apps and other smart features. Separate[connected]computer, mobile or other device may be necessary to create/log in to Samsung Account.Without Account log in, only external device connections(e.g., via HDMI) and terrestrial/over-the-air TV (only for TVs with tuners) available.If you do not have a Samsung Account, you can easily create one here:https://account.samsung.com/membership/introit’s free to sign up; terms apply.

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          Or continue shopping on Samsung.com

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          The Shop Samsung app

          Free standard shipping, exclusive offers and financing options.

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          Register Your Samsung Product: Faster Support & Benefits | Samsung US (2024)

          FAQs

          Why should I register my Samsung product? ›

          Why register? Keep track of your purchases, get confirmation of ownership and enjoy the benefits of registering your products. Get product notifications, exclusive offers, update alerts, and all the latest news. You can backup and restore your data anytime, anywhere.

          How long do you have to register a Samsung product? ›

          If you register an eligible product for extended warranty (within 90 days of purchase), you will receive an extended warranty period for that product.

          How to register a new Samsung phone? ›

          Install and open the Samsung Members app and sign in to your Samsung Account to register Samsung products.
          1. 1 Open the Samsung Members app, then tap Get Help.
          2. 2 Tap Register product.
          3. 3 Choose your preferred registration method: Scan QR code, Scan Wi-Fi, or Use barcode.

          How do I register a device on Samsung Find My Mobile? ›

          SET UP FIND MY MOBILE
          1. Go to settings.
          2. Tap your Samsung Account on the top of the menu.
          3. Go to 'Find My Mobile'.
          4. Turn 'Allow this phone to be found' Switch On. Next. selected 'settings' icon. selected Samsung account. selected 'Find My Mobile'. Turn 'Allow this phone to be found' Switch On.

          What happens when you register a product? ›

          Product registration is when the customer provides the manufacturer with their contact information in case of any recalls or safety notices.

          Why do companies want you to register your product? ›

          When a customer registers their products they are letting the company know who they are, what they purchased, and when. This information allows the manufacturer to provide better customer service and more detailed product information.

          Is a Samsung ID the same as Gmail? ›

          Samsung account gives you access to exclusive apps, like Samsung Wallet and Samsung Health. Google account gives you access to Google services such as the Google Play Store, Gmail, and Google Photos.

          How long do Samsung phones get software support? ›

          Samsung phones now come backed with seven years' worth of security updates and seven generations of OS upgrades.

          Do Samsung phones come with a warranty? ›

          All Samsung products come with a manufacturer's warranty. Below you'll find an overview of what's covered in your warranty for your mobile device. If you need to make a warranty claim, it's best to contact us, so we can help guide you through the process.

          How do I register my Samsung IMEI number? ›

          1. Open a Samsung member app.
          2. Click on Support.
          3. Click on Register.
          4. Select how you would like to register your product.
          5. Click on product type.
          6. Input details.
          7. Click on register.
          Mar 11, 2024

          How can I register my Samsung phone on a network? ›

          How to register your Android phone on Network
          1. Restart your device. A simple restart may fix your issue.
          2. Turn Airplane Mode on and off. ...
          3. Reset the Network Settings. ...
          4. Manually select your network providers. ...
          5. Check your SIM Card. ...
          6. Update your software.
          7. Contact your mobile carrier.
          Apr 12, 2024

          Can someone track my location with my phone number? ›

          Reporting Unauthorized Tracking:

          Remember, while it is unlikely for someone to track your precise location with just your phone number, it is essential to be mindful of the information you share online and the permissions you grant to apps.

          Can someone use my lost Samsung phone? ›

          if you havent then even if the phone is reset then somehow through Samsung themselves they lock that serial number once its back up and connected to any internet service so whoever is using it cant benefit from it.

          Can Samsung account track my phone? ›

          Find My Mobile is now part of SmartThings Find.

          Find your Galaxy phone, tablet, watch, and other devices with SmartThings Find. New features and enhancements make it easier than ever to find your devices.

          Do I really need my Samsung account? ›

          Not only does your Samsung account give you access to exclusive apps, like SmartThings and Samsung Pay, it lets you back up, restore, and sync your data between multiple devices, like your phone and tablet. This will also help if you forget your ID or password.

          Why do I need to register my Samsung TV? ›

          Registering your products gives you faster support and access to all the services for your registered products in one place.

          What is the purpose of creating a Samsung account? ›

          A Samsung account is a membership service that lets you enjoy Samsung content on smartphones, tablets, websites, TVs etc. You can use multiple Samsung services with one Samsung account, without having to register for each service separately.

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